Jumbo Smiles

Collect all 45 unique Smiles at Jumbo. Scan your Smiles in the app and find out everything about Tessa, Mandy and all the other Smiles. Play fun games, make delicious recipes and learn the best did you know facts.

FAQ:
1. What is the Jumbo Smiles app?
The Jumbo Smiles app is a fun and interactive app that can be downloaded for free in your App Store! The app was specially developed for the Jumbo savings campaign. During this savings campaign, you will receive a reusable sticker, also called a 'Smile', for every €10 spent on groceries. There are a total of 45 different Smiles. Scan your saved Smiles with the app and discover more than 45 games, facts, activities and more. Learn more about our home-grown fruit and vegetables in a playful way.
2. Is the app safe for children?
Yes. No personal data is collected and the content is completely child-friendly.
3. How does scanning the Smiles work?
• Open the app and click on the map on the Smile that you received and therefore want to 'check in'
• Hold the sticker under the camera of your device in the scan screen. Make sure the lighting is correct and bring the sticker into view slowly.
• The app recognizes the sticker and unlocks a game, an activity, a did you know or a joke!

4. My Smile does not scan, what should I do?
• Check whether your camera lens is clean.
• Make sure the lighting is correct and bring the sticker into view slowly.
• Be careful that the Smile does not get too much reflection from your lamp.
• Also try it by the window in good daylight.
• If possible, try scanning another Smile in the meantime.
• If it still does not work after this; close the app and then try again in daylight.