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※ Information regarding app access permissions.
In accordance with Article 22-2 (Consent to Access Permissions) of the Information and Communications Network Act, Lotte Home Shopping only requires access to items absolutely necessary for the service.


[OS Version Support Guide]
- Operates smoothly on Android 5.0 or higher.

[Essential Access Permissions]
- Device ID: Device identification and usability improvement

[Optional Access Permissions]
- Camera: Writing reviews, participating in events, creating posts, 1:1 inquiries
- Photos/Storage: Writing reviews, participating in events, creating posts, 1:1 inquiries
- Biometrics: Biometric authentication login and payment
- Notifications: Receiving PUSH notifications

- Phone: Visual ARS
- Contacts: Gifting, ordering e-coupons

※ Optional access permissions may vary by device model.

※ Consent for optional access permissions is requested when using the corresponding feature; however, you can still use the service excluding that specific feature even without consent.

※ If you wish to change your consent status for access permissions, please do so in the app's Settings > Permissions and Device Settings.


※ If you encounter an app installation error, please follow the guide below.
1. Open the 'Settings' app on your device
. 2. Select 'Applications'.
3. Scroll down and select 'Google Play Store'
. 4. Select 'Storage'
. 5. Select 'Clear data'.
6. Reopen the Play Store and try downloading again.
* Restarting the app or device after completion may help resolve the issue.

◆ Lotte Home Shopping Customer Center 1899-4000
◆ Report app usage issues or errors: APPhelp@lotte.net (Please include device model and OS information)
We will do our best to provide a more convenient shopping environment.
Thank you.